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Letter of Follow Up or Duplicate Order

Letter of Follow Up or Duplicate Order Dear On May 1st we ordered 100 copies of your book, "How to Write Successful Business ... first order may have gone astray, please consider this a duplicate.

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Letter Order of Merchandise

Letter Order of Merchandise Dear Please send me the following items from your Springtime catalog: 1 Freedom 5" Color TV #ACI645 $299 ... , which includes the cost of handling and shipping. Thank you.

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Letter Canceling Unfilled Order

Letter Canceling Unfilled Order Dear Our customer has informed us that she can wait no longer for the merchandise we ordered from ... you will understand the necessity of our cancelling this order.

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Follow Up on Release of Pending Order

Dear As we discussed in our recent telephone conversation, I have released your "pending" order on our terms of net 30 days, with ... your account back on sure footing in the not too distant future.

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Confirmation of Verbal Order

CONFIRMATION OF VERBAL ORDER Date: _ To: _ [Supplier] This letter shall confirm your acceptance of verbal order ... goods on the date indicated. Very truly yours, ________________________________

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Apology for Over-shipment

Dear Please accept our apology for having shipped merchandise in excess of your purchase order. We have made an adjustment in your ... understanding in this matter. Thank you for your recent order.

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Apology for Delay of Refund

Dear After reading your letter of [date] , I can thoroughly understand why you are running out of patience. While it would be easy ... again, I am very sorry for the inconvenience this has caused you.

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Apology and Request for Extension of Time to Deliver Goods

Dear This is to acknowledge that we are in receipt of your notice whereby you informed us that the goods shipped to you on [ ... for this inconvenience. We will be looking forward to your response.

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Apology and Replacement of Damaged Goods

Dear It was distressing to learn that the chocolate we shipped to your firm last week arrived in bits and ... this unfortunate incident occurred and sincerely appreciate your continued patronage.

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Apology After Cancellation of Order

Dear This is to acknowledge receipt of your letter of [date] in which you set forth your reasons for cancelling your purchase ... is one of our primary concerns. Please accept our apology.

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Apology & Proposal on Over-shipped Merchandise

Dear In deference to your valuable time, I would like to get straight to the point and say that we were wrong. Your purchase order ... assistance in any way, please do not hesitate to call on me.

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Advice to Customer of Unexpected Delay in Shipment

Dear Thank you for your order. At this time we cannot fill your order due to an unexpected shipment delay from our overseas ... this time. Thank you for your anticipated patience in this matter.

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Advice and Apology for Unexpected Delay in Shipment

Gentlemen: This is to inform you that we are unable to make delivery on the above referenced purchase order on the date indicated. ... our apology for this delay and thank you for your understanding.

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Acknowledgment of Warranty and Instruction for Product Return

Dear We are sorry to hear that you have been experiencing problems with your new [name of product]. While we do ask that our ... wish to thank you for your patience and for purchasing our [product].

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Acknowledgment of Merchandise Returned for Repair

Dear The [product name and model number] that you mailed to us for repair was received on [date] We will be returning it to you ... our product and want to thank you for purchasing a [name of product]

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Acknowledgment of Cancellation of Backorder

Dear We have received your letter acknowledging receipt of the items we mailed to you and noticing us to cancel shipment of your order ... providing us with the opportunity to be of service to you.

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ACKNOWLEDGEMENT AND ACCEPTANCE OF ORDER

ACKNOWLEDGEMENT AND ACCEPTANCE OF ORDER Date: _ To: _ [Customer] We are in receipt of your order as contained in ... notice. Thank you for your patronage. Very truly, _______________________________

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Acknowledge Receipt of Goods

ACKNOWLEDGED RECEIPT OF GOODS The undersigned hereby acknowledges receipt and delivery of the goods described on the annexed list or ... under seal this _ day of _, 19_. _____________________________

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ACCEPTANCE OF ORDER WITH DELIVERY IN LOTS

ACCEPTANCE OF ORDER WITH DELIVERY IN LOTS Date: _ To: _ [Customer] We acknowledge acceptance of your order as per your ... be made as each lot is received. Very truly, _______________________________

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