Dear After some investigation, I believe that we have found the source of the problem that led us to our misunderstanding on [date] ... we can continue to provide you with our products in the future.
Dear The shipment of the above referenced merchandise was delivered to my receiving department on While the original delivery date was ... my account. Thank you for your cooperation in this matter.
Gentlemen: This is to inform you that we are unable to make delivery on the above referenced purchase order on the date indicated. ... our apology for this delay and thank you for your understanding.
Dear After reading your letter of [date] , I can thoroughly understand why you are running out of patience. While it would be easy ... again, I am very sorry for the inconvenience this has caused you.
Dear Thank you for your order. At this time we cannot fill your order due to an unexpected shipment delay from our overseas ... this time. Thank you for your anticipated patience in this matter.
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