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apology

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Friendly Apology for Late Payment

Dear Your letter arrived a few days ago and I must confess that this obligation completely slipped my mind. Needless to say, there ... enjoyed and will continue to enjoy the friendship of your son.

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Apology to Receiver of NSF Check

Dear When I received your letter of [date] with my check attached marked "insufficient funds", I called my bank immediately. The ... the amount of $ to replace the dishonored one you have returned.

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Apology to Customer for Accounting Error

Dear Thank you for your recent correspondence regarding your account number ____________. We were able to track down the error ... of further assistance please contact this office at your convenience.

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Apology for Poor Service Rating on Customer Questionnaire

Dear Thank you for taking the time to fill out our questionnaire during your stay with us. We do appreciate hearing from our customers, ... We hope that you will give us another chance to serve you.

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Apology for Over-shipment

Dear Please accept our apology for having shipped merchandise in excess of your purchase order. We have made an adjustment in your ... understanding in this matter. Thank you for your recent order.

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Apology for Not Crediting Payment

Dear Thank you for your assistance in helping us to locate your payment of [date] which had not been credited to your account ... patronage and are sorry for the inconvenience caused by this error.

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Apology for Not Crediting Payment from Prompt Payer

Dear Thank you for your letter and the photostat of your check, which showed that your account had been paid in full. While we are ... to ensure that this type of error does not occur in the future.

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Apology for Delayed Responses & Request for Meeting

Gentlemen: This is to inform you that we are unable to make delivery on the above referenced purchase order on the date indicated. ... our apology for this delay and thank you for your understanding.

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Apology for Delay of Refund

Dear After reading your letter of [date] , I can thoroughly understand why you are running out of patience. While it would be easy ... again, I am very sorry for the inconvenience this has caused you.

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Apology for Accounting Errors and Past Due Notices

Dear You deserve an explanation for what went wrong in our accounting department, and I hope that this letter will serve to resolve ... You may rest assured that this problem will not surface again.

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Apology and Tender of Compensation

Dear Thank you for your letter of [date] in which you informed us that [product] you purchased was [nature of problem]. We ... our attention and would like to thank you for purchasing our products.

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Apology and Request for Extension of Time to Deliver Goods

Dear This is to acknowledge that we are in receipt of your notice whereby you informed us that the goods shipped to you on [ ... for this inconvenience. We will be looking forward to your response.

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Apology and Replacement of Damaged Goods

Dear It was distressing to learn that the chocolate we shipped to your firm last week arrived in bits and ... this unfortunate incident occurred and sincerely appreciate your continued patronage.

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Apology After Cancellation of Order

Dear This is to acknowledge receipt of your letter of [date] in which you set forth your reasons for cancelling your purchase ... is one of our primary concerns. Please accept our apology.

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