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Complaint Letters: How to Respond in 7 Simple Steps

Ask many small business owners what goes into providing great customer service and you have answers such as, being polite ... will further enforce your image of providing exceptional customer service.

Posted by GreedySmile
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Can You Afford What Rudeness Is Costing Your Business?

Have you ever thought about how much rudeness may be affecting your bottom line? What is the cost to your company when you or the ... and by-line are published intact and with all links made live.

Posted by FatKomodoDragon
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Build a strong business with strong customer relationships

Most businesses spent time attracting customers to a product or service, trying to win their trust and then ending the whole process with ... with them. If you neglect them, they will go elsewhere.

Posted by GreedyPig
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Are you Serious about Customer Service

Is your online company really serious about Internet customer service? When it comes down to it, excellent customer service is pretty ... would like to convert visitors to buyers and improve your ROI.

Posted by LoyalChief
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